Privacy Policy for redspanner.co.uk

Last Updated: 6th April 2025

This Privacy Policy describes how Red Spanner (referred to as “we,” “us,” or “our”) collects, uses, and shares personal information of visitors to our website, redspanner.co.uk (the “Site”).

1. Who We Are

Red Spanner is a freelance training business offering project management training in Waterfall, Agile, and risk management.

2. What Personal Information We Collect

We may collect the following types of personal information from you when you visit our Site:

• Information You Provide Voluntarily:
  
  • Contact Form: If you use our contact form, we will collect your name, email address, and any other information you provide in your message.¹
  • Bespoke Training Inquiries: If you contact us directly regarding bespoke training, we may collect your name, email address, organisation details, and information about your training needs.
• Information Collected Automatically:
  
  • Log Data: Our servers automatically record certain information when you visit our Site, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Cookies and Similar Technologies: We may use² cookies (small text files placed on your device) and similar technologies to collect information about your browsing activities on our Site. This may include information about the pages you visit, the links you click, and other actions you take on our Site. Please see our Cookie Policy below for more details.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

• To respond to your inquiries³ submitted through our contact form or direct emails.
• To process and respond to inquiries about bespoke training services.
• To operate, maintain, and improve our Site.
• To understand how users interact with our Site and to personalize your experience.
• For security purposes and to prevent fraud.
• To comply with applicable laws and regulations.

4. How We Share Your Personal Information

We may share your personal information with the following categories of recipients:

• Service Providers:⁴ We may engage third-party service providers (e.g., hosting providers, analytics providers) who need to process personal information on our behalf to provide their services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your⁵ personal information if required to do so by law or in response⁶ to a valid legal request, such as a court order or government inquiry.

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes.⁷

5. Your Rights Under Data Protection Laws (UK GDPR)

If you are located in the UK, you have certain rights regarding your personal information under the UK General Data Protection Regulation (UK GDPR) and the⁸ Data Protection Act 2018. These rights may include:

• The right to be informed: You have the right to know what personal information we collect and how we use it (which is the purpose of this Privacy Policy).
• The right of access: You have the right to request a copy of the personal information we hold about you.
• The right to rectification: You⁹ have the right to request that we correct any inaccurate or incomplete personal information we hold about¹⁰ you.
• The right to erasure (‘right to be forgotten’): In certain circumstances, you have the right to request that we delete your personal information.
• The right to restrict¹¹ processing: In certain circumstances, you have the right to request that we¹² limit the way we use your personal information.
• The right to data portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format¹³ and to transmit that data to another controller.¹⁴
• The right to object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.¹⁵
• Rights in relation to automated decision making and profiling: You have the right not to be subject to¹⁶ decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly¹⁷ affect you. (We do not currently engage in such processing).

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before¹⁸ responding to your request.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including¹⁹ for the purposes of satisfying any legal,²⁰ accounting, or reporting requirements.

• Contact form inquiries will typically be retained for a reasonable period to address your query and for record-keeping purposes.
• Information related to bespoke training inquiries will be retained as necessary for the duration of the engagement and for a reasonable period thereafter for business purposes.
• Log data is typically retained for a short period for security and analytical purposes.

7. Security of Your Personal Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or²¹ method of electronic storage is completely secure.

8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you²² will be directed to that third party’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party²³ websites. We encourage you to review the privacy policy of every website you visit.²⁴

9. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from²⁵ children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact²⁶ us, and we will take steps to delete²⁷ such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.²⁸ We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.²⁹

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please³⁰ contact us:

By email: mike@redspanner.co.uk

Cookie Policy

This Cookie Policy explains how Red Spanner uses cookies and similar technologies on our website, redspanner.co.uk.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are³¹ widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies³²

We may use the following types of cookies on our Site:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Site.³³ They allow you to navigate the Site and use³⁴ its basic features. Without these cookies, certain functionalities may not be available.
• Performance/Analytics Cookies: These cookies collect information about how visitors use our Site, such as which pages they visit most often and³⁵ if they experience any errors. This information helps us to improve the performance and usability of our Site. We may use third-party analytics services (e.g., Google Analytics) for this purpose.
• Functionality Cookies: These cookies allow our Site to remember choices you make (such as your language preference) and provide enhanced, more personalized³⁶ features.

Third-Party Cookies

We may use third-party services that may set cookies on your device. These third parties have their own privacy policies and cookie policies, which we encourage you to review.³⁷ For example, embedded content from other websites (like embedded Google Calendars) may use cookies.

Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can typically block or delete cookies, or set your browser to alert you when cookies are being sent. The specific steps for managing cookies will vary depending on your browser. Please refer to your browser’s help documentation for instructions.

Please note that if you disable cookies, some features of our Site may not function properly.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.³⁸

Contact Us

If you have any questions about our use of cookies, please contact us³⁹ using the contact details provided in our Privacy Policy.